Secure Email and Data Vault

When I am using DATA VAULT, why does it prompt me to re-sign in?
Data Vault will attempt to refresh from time to time. Here is what you need to do so you don’t time out and have to re-sign in: Go Back to you...
Tue, 9 Feb, 2016 at 4:39 PM
How do I add Secure Email to my mobile device?
On your mobile device...... Click on Mailboxes Click on Add Mailbox Click on Settings Click on Mail, Contacts, Calendar Click on...
Thu, 31 Mar, 2016 at 2:43 PM
How do I create my Secure Email Account ?
1. Click on Privacy Portal. 2. Under First Defense in the far left column, Click on Secure Email. 3. You will be routed to the Secure Email site, Clic...
Tue, 9 Feb, 2016 at 4:40 PM
How do I access my Secure Email without going through the Guard Street Privacy Portal?
1. Go to your Browzer and type in: 2. Login using your Username and Password
Tue, 9 Feb, 2016 at 4:41 PM
From time to time, I am prompted to input "Credentials" when my Secure Email and Data Vault is open for a period of time. What do I do?
DO NOT INPUT any new Credentials. As part of our security platform, your session may time out. You may have to Refresh your screen. Digital Safe will att...
Tue, 9 Feb, 2016 at 4:42 PM
How to Add Data Vault App to Your Mobile Device.
 Step 1 – Go to your Mobile device and click on App Store.    Step 2 – Type In: digitalsafe mobile.   Step 3 – Click on GET and then Click on In...
Thu, 31 Mar, 2016 at 3:37 PM
What is the maximum amount of space that can be used on the digital vault?
25 GB.  Should you need more space, please contact us.
Tue, 8 Aug, 2017 at 12:47 PM
If an account holder passes away, is there any way for a family member or next of kin to access the account holder's information?
Yes, please contact us and we will review the simple steps to take.
Tue, 8 Aug, 2017 at 12:48 PM
After logging into the secure data vault and secure email, how long does it take to time out?
Your account is set to time out in 60 seconds.
Tue, 8 Aug, 2017 at 12:50 PM
What should I do if I get a blank screen when I log in through the Guard Street privacy portal?
First, try it again as it might be your internet connection by refreshing your screen by pressing control and F5.  If there is still an issue, please contac...
Tue, 8 Aug, 2017 at 12:54 PM